SkyTrack's Privacy Policy
Information about how we use your information
Last Updated: May 2015
This privacy statement describes how SkyTrack collects and uses the personal information you provide on our site: skytrack.biz. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
If you have questions or complaints regarding our privacy policy or practices, please contact us at support@skytrack.biz. If you are not satisfied with our response you can contact us at our sister site, Sky Host Web Solutions.
We collect the following personal information from you:
- Contact Information such as name, email address, mailing address, phone number
- Unique Identifiers such as user name, password
- Preferences Information you provide such as e-mail newsletter opt-ins
- Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited.
We also collect the following information from you:
- Information about your business such as company name, company size, business type
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Send you marketing communications
- Improve our Web site and marketing efforts
- Conduct research and analysis
Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@skytrack.biz or untick the option in your SkyPanel account
We will share your information with third parties only in the ways that are described in this privacy statement.
We may provide your personal information to companies that provide services to help us with our business activities such as acceptance of your order. These companies are authorized to use your personal information only as necessary to provide these services.
We may disclose your personal information
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- If SkyTrack is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so.
PayPal
When you choose PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Web site. We do NOT store any billing information other than the address on record.
Tracking
We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our Web site. For example, we will know how many users access a specific areas or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us at support@skytrack.biz
When you use PayPal, the transmission of sensitive information collected on their part is encrypted using secure socket layer technology (SSL). Paypal’s privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@skytrack.biz. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.